Frequently asked questions
You will receive an email with your tracking ID as soon as your order has been shipped.
We have different warehouses around the globe and send your order from the closest one to optimize shipping time and price. If your order contains different items, they may arrive in different packages. However, you will get tracking numbers for all packages!
Thanks to our broad network, we ship from locations worldwide, optimizing delivery times. Almost every order arrives within 5 business days (except for smaller countries and remote areas).
You can return a product for any reason within 14-days guaranteed. No questions asked.
We do not charge a return or handling fee.
The customer only have to bare the return label
Under every product there is a size reference compared to a normal sofa where you can get a glimpse of which size fits your rooms the best.